Design, build and scale connected products

Surfaceink is now part of the PwC network, following an acquisition announced in December 2023. This integration brings together the Surfaceink team’s deep experience in industrial design and mechanical, electrical and systems engineering with PwC’s renown strategic consulting and business transformation services.

Our practice brings together various capabilities to design, build and scale connected products, as well as our market-tested IoT technology to bring a full range of capabilities to clients wanting to deliver transformative solutions. We can meet you where you are, in any phase of the connected physical or digital product development journey.

Explore our design and engineering services

About our proprietary product development process

Our experienced, agile teams offer a diverse range of technical experience to assist you at each step of your journey. By streamlining product development with a predictable, strategic approach, we enable clients to stay on schedule while scaling their vision and market impact.

1. Discovery
(3-4 weeks)

User research
Market research
Trend research
Technology review
Competitive product analysis
Design strategy
Compliance review

2. Architecture
(8-12 weeks)

Product concept and aesthetic
Function and interaction model
UI wireframe
System architecture
Component selection
Part break-up strategy
Circuit prototype
Component search
Preliminary BOM
Compliance requirements

3. Product design
(6-12 weeks)

Detailed part design
UI design and prototype
Proto build, bring up, and test
Build budget
Assembly strategy
Manufacturing process selection
CM selection
Software development and optimization

4. Build/test
(20-26 weeks)

PCB refine
Vendor sourcing
Materials refinement
Tool fabrication and bring up
Part inspection
Process capability analysis
DFM and assembly
Manufacturing software
Compliance testing and certification

5. Production support
(6-12 weeks)

Production quality assurance
Assembly process improvement
Software updates
Compliance updates

Explore more about our design and engineering services

27/01/25

Happy Health: clinical grade data in a smart ring

Happy Ring by Happy Health: FDA-approved wearable smart ring for clinical-grade health data, revolutionizes remote patient monitoring and care.

23/04/20

Connected Solutions

Connected Solutions, the leading IoT platform from PwC, uses 26 patented technologies to help accelerate productivity and increase efficiencies.

04/10/24

Strategically transform business models with smart connected products

Unlock the potential of connected products. Learn how smart connected products and product connection strategies can create new opportunities and revenue streams.

09/09/24

Building smart connected products: Turn vision into reality

Transform connected product ideas into market triumphs with strategic IoT product development.

Audit and Assurance services Consulting Tax services Newsroom Alumni US offices Contact us

© 2017 - 2025 PwC. All rights reserved. PwC refers to the PwC network and/or one or more of its member firms, each of which is a separate legal entity. Please see www.pwc.com/structure for further details.